All systems operational

Degraded Performance on Client Portal

Resolved
Degraded performance
Started about 1 month ago Lasted about 7 hours

Affected

Essentials
Client Portal + API
Updates
  • Resolved
    Resolved

    Resolved with a temporary fix

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Update

    We will now be switching our Client Portal infrastructure

  • Investigating
    Investigating

    We are aware that the Client Portal is loading extremely slowly, we are working to resolve this issue.

    Other components are not affected.